When Karen’s fiancé died suddenly in 2017, she found it difficult to cope. But an income protection policy she’d taken out years earlier helped her to carry on. “You never think these things are going to happen to you when you take out your insurance. But looking back, that relatively small outlay meant peace of mind in the long run – and it’s been so worth it.”

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Alex always considered himself a fit and healthy person who led an active and busy life, working 60 hours a week as a self-employed field agent. He was diagnosed with colorectal cancer in June 2017 at the age of 66 and wanted to offer his advice to those thinking about taking out insurance.

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When former ambulance worker Adam Hyde was hit by a sudden mental health crisis, an income protection policy helped him on the road to recovery.

Adam says he “took the policy out for the big reasons like a car accident, a stroke or a heart attack”. Things he knew could affect people from his experience in his previous job. But rather than being affected by a physical injury, it was when he was signed off work with stress and anxiety that he ended up making a claim.
“I didn’t expect that it would pay out or provide benefits for a mental health condition”.

But as it turned out, he was able to claim an income from his policy – and got further help on top of that.

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When Roma needed expensive reconstructive surgery, her critical illness cover was there to help. Losing her job meant Roma had no regular income or medical insurance, which would have paid for her reconstruction surgery. Without this she faced a wait of more than 16 months for her treatment through the NHS.

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